Refund policy
๐ Return & Refund Policy โ PoshBella
At PoshBella, we strive to ensure you love every piece you purchase. However, if for any reason youโre not fully satisfied, weโre here to help.
โ Return Eligibility:
-
Returns are accepted within 2ย days of delivery.
-
Items must be unused, unwashed, and in original condition with tags intact.
-
Only size issues, wrong product received, or damaged items are eligible for return or exchange.
-
Products purchased on sale/discount are not eligible for return unless defective or damaged.
๐ Exchange Policy:
-
We offer size exchanges on eligible products, subject to availability.
-
In case the requested size is unavailable, we will issue a store credit or refund as per your preference.
๐ธ Refunds:
-
Once your returned item is received and inspected, we will initiate a refund to your original payment method within 5โ7 business days.
-
Shipping charges (if any) are non-refundable.
-
If paid via COD, a store credit or UPI/bank transfer refund will be issued.
๐ Return Process:
-
Email us at info@poshbella.co or WhatsApp us at [Your Customer Care Number] within 7 days of receiving your order.
-
Mention your order ID, reason for return, and attach clear product images (if applicable).
-
Our team will guide you through the pickup or return process.
โ Please Note:
-
Returns may be rejected if the item shows signs of wear or damage.
-
Return pickup is subject to availability in your area. In such cases, customers may be asked to self-ship to our warehouse.
For any questions, reach out to us at
๐ง info@poshbella.co
Thank you for shopping with us!
PoshBella โ Effortless Elegance, Everyday.